Central Highlands Rural Health values and welcomes sexuality and gender diverse people, who are a significant portion of our population and who have helped shape our local culture. We are an equal opportunity employer, providing an LGBTIQA+ inclusive workplace.
Inclusive care
Central Highlands Rural Health is committed to providing inclusive care to LGBTIQA+ people. Central Highlands Rural Health is Rainbow Tick accredited at Clunes Health, Creswick Health, Daylesford Health and Trentham Health. We are currently working towards this accreditation at Kyneton Health.
Central Highlands Rural Health has an LGBTIQA+ Advisory Group to guide the organisation in decisions around making our services welcoming and inclusive.
All staff at Central Highlands Rural Health are required to undertake mandatory LGBTIQA+ inclusive practice training. Other LGBTIQA+ education is also provided on a regular basis.
We invite input from LGBTIQA+ consumers on how we can best meet their needs. If you would like more information about LGBTIQA+ inclusive services or would like to share your ideas please contact our Director of Quality on 03 5321 6527.
Services and support for those who identify within the LGBTIQA+ Community
Central Highlands Rural Health offers mental health and wellbeing services. These include:
· Psychology
· Social Work
· Alcohol and Drugs
· STEPMI (Services and Treatment for Enduring and Persistent Mental Illness)
Located at Kyneton Health is the Kyneton Community Mental Health service run by Bendigo Health. This service provides assessment, treatment and support to adults aged 25 to 65 years.
An extensive list of LGBTIQA+ resources is also available on the Sunbury Cobaw Community Health website.
LGBTIQA+ consumers rights and responsibilities
All Central Highlands Rural Health staff aim to ensure access to a safe and inclusive service that promotes health and wellbeing for everyone in our community. LGBTIQA+ consumers can expect to feel welcome and safe at Central Highlands Rural Health.
If you feel that your rights are not being met, please speak with a staff member or provide us with feedback via one of the options below.
We welcome your feedback
Your feedback is extremely valuable and assists us in continuing to improve your care.
You can provide anonymous feedback via our hard copy Feedback Forms located throughout our service. Or consider using one of our other options:
– Online CHRH Feedback Form
– Tell your story using Care Opinion – a safe and confidential service that is independent of CHRH.
– By post, phone or email:
Complaints Officer
Central Highlands Rural Health
PO Box 465
Daylesford 3460
Phone: (03) 5321 6567
Email: feedback@chrh.org.au
More information about providing feedback is also available on the CHRH website.
