From 1 November 2025, the Home Care Packages Program became part of the new Support at Home framework.
Our Home Support Program began delivering these services under Support at Home, helping people stay safe, well and independent at home.
Home Support Program at Central Highlands Rural Health
As you get older, you or a loved one might need a little more support day-to-day. Our government-funded Home Support Program is designed to help you live safely and comfortably at home, and keep doing the things that make you happy.
Maybe you need a hand with the shopping, running errands, or personal care. Or perhaps some help with meals, cleaning, or getting out and about. Whatever support looks like for you, we’re here to make things easier and more manageable.
At Central Highlands Rural Health, you’ll know our names and we’ll know yours. Many of our staff live and work locally, and we’re proud to support people across our region to stay independent at home.
Living independently at home can become harder as you get older. Getting a bit of help with everyday tasks can make a big difference – allowing you to stay in your home for longer and enjoy a better quality of life. Help at home looks different for everyone.
For some, it’s help with shopping or cooking. For others, it’s personal care, transport, or nursing support.
Whatever your needs, we’ll work with you to design a plan that fits your goals and lifestyle.
Once you’re approved for the Support at Home program, we’ll talk with you about the kinds of services you’d like. Together, we’ll design a personalised care plan and agreement that meets your needs and preferences.
If you’re an older person who needs some help to stay independent at home, you may be eligible for government-funded Support at Home services. Eligibility is based on your age, needs, and level of support required—not your income or where you live.
You may be eligible if you:
A member of the Aged Care Assessment Team (ACAT) will work with you to understand your needs and determine what level of support is right for you.
If you’re not sure where to start, visit myagedcare.gov.au or call 1800 200 422 to begin the assessment process.
The cost of your Support at Home services will depend on the type of support you need and how often you receive it.
If you’re eligible for government funding, your fees will be subsidised under the Support at Home program.
We’ll work with you to create a personalised plan and give you a clear breakdown of any costs before you start services.
To learn more about government-funded aged care services, visit My Aged Care
or call 1800 200 422.
You can also find Central Highlands Rural Health listed in the My Aged Care Service Finder.
Or contact us directly:
📞 5321 6596
📧 careathome@chrh.org.au
Central Highlands Rural Health is accredited by the Quality Innovation Program’s Rainbow Tick, recognising our commitment to inclusive care for LGBTIQA+ people.
| Service type | Services |
| Clinical supports
Specialised services to maintain or regain functional and/or cognitive capabilities. Services must be delivered directly, or be supervised, by university-qualified or accredited health professionals trained in the use of evidence-based prevention, diagnosis, treatment and management practices to deliver safe and quality care to older people. |
|
| Nursing care | Registered nurse |
| Enrolled nurse | |
| Nursing care consumables | |
| Allied health and other therapeutic services |
Aboriginal and Torres Strait Islander health practitioner |
| Aboriginal and Torres Strait Islander health worker |
|
| Allied health assistance | |
| Dietitian or nutritionist | |
| Exercise physiologist | |
| Occupational therapist | |
| Physiotherapist | |
| Podiatry | |
| Social worker | |
| Speech pathologist | |
| Care management | Home support care management |
| Restorative care management | Home support restorative care management |
| Independence
Support delivered to older people to help them manage activities of daily living and the loss of skills required to live independently. |
|
| Personal care | Assistance with self-care and activities of daily living |
| Assistance with the self-administration of medication |
|
| Continence management (non-clinical) | |
| Social support and community engagement |
Group social support |
| Individual social support | |
| Accompanied activities | |
| Respite | Respite care |
| Transport | Direct transport (driver and car provided) |
| Indirect transport (taxi or rideshare service vouchers) |
|
| Assistive technology and home modifications |
Assistive technology |
| Home modifications | |
| Everyday living
Support to assist older people to keep their home in a liveable state in order to enable them to stay independent in their homes. |
|
| Domestic assistance | General house cleaning |
| Laundry services | |
| Shopping assistance | |
| Home maintenance and repairs | Gardening |
| Assistance with home maintenance and repairs | |
| Expenses for home maintenance and repairs11* | |
| Meals | Meal preparation |
| Meal delivery | |
Effective 1 July 2026
| Price (excluding GST) | ||||||
| Service | Unit | Standard hours | Non-standard hours | Saturday | Sunday | Public holiday |
| Nursing care | ||||||
| Registered nurse | Hour | $200 | $235 | $264 | $312 | $390 |
| Enrolled nurse | Hour | $160 | $188 | $211 | $250 | $312 |
| Allied health and other therapeutic services | ||||||
| Allied Health Assistant | Hour | $148 | ||||
| Dietitian or nutritionist | Hour | $290 | ||||
| Exercise physiologist | Hour | $270 | ||||
| Music therapist | Hour | $440 | ||||
| Occupational therapist | Hour | $305 | ||||
| Physiotherapist | Hour | $320 | ||||
| Podiatrist – In Clinic | Hour | $300 | ||||
| Podiatrist – In Home | Hour | $330 | ||||
| Psychology | Hour | $305 | ||||
| Counselling | Hour | $305 | ||||
| Social Worker | Hour | $300 | ||||
| Speech pathologist | Hour | $290 | ||||
| Care management | Hour | $150 | ||||
| Restorative care management | Hour | $175 | ||||
| Personal care | ||||||
| Assistance with self-care and activities of daily living | Hour | $125 | $147 | $165 | $195 | $244 |
| Assistance with the self-administration of
medication |
Hour | $125 | $147 | $165 | $195 | $244 |
| Continence management (non-clinical) | Hour | $125 | $147 | $165 | $195 | $244 |
| Social support and community engagement | ||||||
| Group social support | Hour | $57 | ||||
| Individual social support | Hour | $125 | $147 | $165 | $195 | $244 |
| Accompanied activities | Hour | $125 | $147 | $165 | $195 | $244 |
| Therapeutic services for independent living | ||||||
| Remedial masseuse | Hour | $190 | ||||
| Osteopath | Hour | $230 | ||||
| Home or community general respite | ||||||
| Flexible respite | Hour | $125 | $156 | $188 | $219 | $250 |
| Domestic assistance | ||||||
| General house cleaning | Hour | $125 | $156 | $188 | $219 | $250 |
| Laundry services | Hour | $125 | $156 | $188 | $219 | $250 |
| Shopping assistance | Hour | $125 | $156 | $188 | $219 | $250 |
| Home maintenance and repairs | ||||||
| Gardening | Hour | $140 | $175 | $210 | $245 | $280 |
| Assistance with home maintenance and
repairs |
Hour | $105 | $131 | $158 | $184 | $210 |
| Expenses for home maintenance and
repairs |
Item | Market Price | ||||
| Meals | ||||||
| Meal delivery | Meal | $12 | ||||
| Meal preparation | Hour | $125 | $156 | $188 | $219 | $250 |
|
Direct Transport Service |
Unit | Standard hours | Non-standard hours | Saturday | Sunday | Public Holiday |
| Direct Transport – up to 60km (above 60km quoted on request) | Trip | $77 to $340 | $88 to $385 | $97 to $420 | $112 to $480 | $137 to $575 |
